General Manager / Chief Operating Officer (GM/COO)
General Manager / Chief Operating Officer (GM/COO)
Description
Overview
Belfair POA, Community and Country Club, a Platinum Club\u0000ae and Distinguished Club of America with Elite Status, stands among the most prestigious private golf communities in the nation\u0014e\u0002...
Experience Required
Minimum of 10 years of progressive leadership experience in private clubs, resorts, or similar hospitality environments; multi-course or multi-outlet experience preferred. Proven track record of strategic leadership, operational excellence, and member engagement. Professional certifications such as Certified Club Manager (CCM) or Certified Chief Executive (CCE) are highly desirable. Strong Communicator with written and verbal skills and can engage the club\u0019s committees with professionalism and control. Is able to engage the club with Troon philosophy and resources. Able to understand local and regional Real Estate Markets.
Essential Responsibilities
Serve as the chief steward of Belfair\u0019s mission, culture, and brand of excellence. Provide strategic leadership in the development and execution of the Club\u0019s short- and long-range plans. Administer and implement Club policies, procedures, and initiatives established by the Board of Directors. Direct all department heads, including Golf Operations, Agronomy, Community and Common Areas, Food & Beverage, Sales & Marketing, Finance, Tennis & Recreation, Marketing, Human Resources and all Member Services. Oversee the preparation and management of operating and capital budgets; ensure sound financial performance and effective resource allocation. Monitor and analyze key financial and operational metrics, making fact- and data-based decisions to drive performance. Ensure the highest standards of quality across all facilities, programs, and services\u0014including golf, dining, fitness, and social experiences. Foster a strong service culture that prioritizes member engagement, satisfaction, and retention. Lead and inspire a high-performing team; attract, develop, and retain top talent. Collaborate with the Board to establish strategic policies and long-term capital plans. Manage an extensive community and club multi-year Capital Plan. Represent the Club in the community and within the private club industry to enhance Belfair\u0019s reputation and influence. Maintain compliance with all local, state, and federal regulations; ensure safe and well-maintained facilities.
Benefits
Belfair Golf Club offers a highly competitive compensation package commensurate with experience, along with a comprehensive benefits program and performance incentives.
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