Description
Feeding Kentucky is a 501(c)3 Partner State Association of Feeding America, the nation’s leading domestic hunger-relief charity. Feeding Kentucky’s seven-member food banks serve all 120 Kentucky counties in partnership with a network of more than 900 local food pantries and meal programs. Through our network, we reach an estimated 1 in 7 of all Kentuckians each year. We work collectively to create a hunger-free Kentucky.
Feeding Kentucky is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
JOB SUMMARY
The Director of Operations is a strategic partner to the Executive Director, providing oversight for organizational finance, human resources, and administration. This role ensures compliance with HR and financial policies, manages organizational systems, and supports staff development. The Director of Operations also provides high-level financial analysis and reporting for leadership and the board, while overseeing administrative operations and serving as a trusted resource for staff and leadership.
RESPONSIBILITIES AND DUTIES
Financial Management
Review financial reports and analyses prepared by the Accounting Specialist.
Lead and monitor organizational cash flow, forecasting and organizational financial health.
Lead annual budgeting process in collaboration with the ED.
Maintain and update financial policies and procedures to ensure strong internal controls.
Effectively communicate and present the critical financial matters to the board of directors
Manage process of filing all tax reports including 990, and 5500.
Administration & Human Resources
Oversee recruiting, onboarding, and performance evaluation processes.
Manage benefits enrollment and administration, including payroll processing, reconciliation, and tax reporting
Foster a positive and inclusive organizational culture.
Manage administrative systems, IT, and vendor/consultant relationships.
Oversee organizational contracts, insurance, and benefits agreements.
Implement process improvements to increase efficiency and effectiveness.
Provide direct support to the Executive Director on strategic and operational initiatives.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
QUALIFICATIONS
Education, Experience, and Training:
Bachelor's degree in business administration, HR, Finance, or related field (advanced degree or HR certification preferred).
At least 5 years of experience in nonprofit operations, HR, or finance oversight, and management.
Strong knowledge of HR best practices and compliance requirements.
Experience preparing financial reports for leadership and boards.
Knowledge, Skills, and Abilities:
The ideal candidate has a working understanding of GAAP accounting;
Proficiency in Microsoft based computer software; excellent skills required in Excel, Word, and Outlook.
Passion for customer service excellence, professional etiquette, personal boundaries, and ability to maintain confidentiality.
Must be self–directed and possess the ability to manage multiple projects and competing priorities while maintaining high levels of performance.
Must represent Feeding Kentucky with professionalism when interacting with external and internal stakeholders.
Ability to communicate effectively to a variety of audiences. Demonstrated respect for and experience with culturally diverse communities.
Desired Attributes and Behaviors:
Thorough, organized, detail-oriented, and mathematically inclined
Committed to accuracy, confidentiality, and ethical financial practices
Passion for mission-driven work supporting Kentucky’s children and families
Self-starter who can work independently and manage multiple priorities
Comfortable with remote work, flexible hours, and some ambiguity
Flexible, proactive, and resourceful with a high level of professionalism
